Roam Wireless has been my Merchant Service provider for over 8 years. Their customer service is beyond exceptional. My power cord on my terminal just recently broke when I was at a trade show, the Roam helpdesk agent rushed a power cord to my tradeshow venue and within an hour my terminal was working. That is superior personal service. They have always been there when I need anything. Thank you.
I appreciate your amazing commitment to customer service. You go above and beyond what could be expected. Thank you for all of your efforts.
Your commitment to customer service is inspiring.
In the years we have been your client, I have always been amazed at your customer service and your ability to make each client feel like we are your most important customer. Thanks again and I look forward to a new year with Roam.
When I was looking for a POS solution for my business, Roam Wireless was not very pushy and made me at ease. The representative made me understand the terminals available in the market, and based on my pricing that I could afford, they were able to get me a terminal and saving on my credit card rate. From beginning to end the process was seamless and I even got my terminal the next day. That was quick and I am extremely happy with Roam Wireless.
My Credit acquirer, had held my deposit money for a few days longer than they should have. Roam got involved and discussed with my credit acquirer, and within 24-hours my funds were released. Roam has been my Merchant Service provider for over 5 years and very pleased with their service.
It is a pleasure to do business with you. Your attention to detail and customer service is second to none.
My credit Merchant acquirer was charging me additional fees without informing me since a few months. When I brought it to ROAM’s attention to see if they can help me, they got in touch with the credit acquirer and I was refunded the last 6-months charge immediately, and that was over a $100. Thank you Roam Wireless.
Your customer service is exceptional and whenever I need anything you are always there. Thanks for your help and keep up the good work.